Call Accounting System
SpeechBill is a Web Based Call Accounting and Costing Solution which enables costing, budgeting and tracking for all communication costs. As a management tool, SpeechBill can generate reports on telecom usage by allocating costs to departments, cost & profits centers and even customers. Analysis of productivity, call traffic and costs can be accessed by reports or graphical representations of dashboards, even remotely based on call detail records (CDR).
Key Benefits
- Log incoming, outgoing, missed and internal calls
- Support account code for restricted phone
- User defined call tariffs
- Supports per minutes, second call charge calculation
- User defined trunks, service providers, extensions
- Organization hierarchy based call grouping supported
- User-access privileges based on organization hierarchy
- Report generator (Multilevel report filtering, report as per extension, department, duration, and employee)
- Graphical calls distribution analysis report
- Reports builder for personalized reports
- Export reports to PDF, MS Excel, Power-point, TIFF, web archive, MSword document
- Backup and restore utility, software event log
